Broadway Books, 2002
From the book jacket: "A comprehensive collection of powerful phrases to help you face a variety of awkward, intimidating, confusing, or otherwise challenging moments."
A wonderful little handbook for anyone who has to deal with people! The book is broken into three types of magic words: those that you say to yourself, those that you say to others, and words that have universal application. Examples include, "I'll sing for my supper, but I won't audition", "When you draw the line, do it in cement", "Why are you asking?", "I need your help", "There's only one condition for friendship", and "When you get in a downward spiral, hit the ground running". You'll have to read the book to find out what those signify. Believe me, you won't be sorry you did.